How Good is Your Service?
According to Seth Godin, what was once conidered incredible, is now run of the mill. The challenge to small business owners in a comptitive market is finding new ways to surprise and delight your customers.
My favorite eye doctor, Dr. Jeremy Ciano at Revolution-Eyes always has fresh coffee and Godiva Chocolate while you wait. Makes stopping by lots of fun.
What do you do that is exceptional?
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Check out what others are saying about this post...[...] to your current customers and ask if there is anything you can do BETTER for them. Lorraine Ball at Roundpeg wrote a post yesterday about rethinking the way you “surprise and delight” your [...]