Want to Build a Successful Business? Start With the Needs of a Customer
Written by Annalise Corman
Customer service is often a hot topic on the net. Or more accurately the lack of customer service I should say. With economy in a tizzy, no one can afford to lose customers due to neglect, especially small business owners.
These article shed some light on why customers are unhappy and how to prevent this from happening to your business.
Developing Services Customers Want
http://discussionleader.hbsp.com/hmu/2008/11/developing-services-consumers.php
What Customers are Saying About Your Brand
http://nickyjameson.com/2008/09/22/what-are-customers-saying-about-your-brand/
Building Relationships as Part of Your Small Business Marketing Plan
http://www.naamt.org/business/building-relationships-as-part-of-your-small-business-marketing-plan/
