Sep. 15-From Random Strangers to Raving Fans Workshop
I’m excited to be team-teaching a course with my sales coach, Matt Nettleton of Sandler Training Trustpointe. The class is called “From Random Strangers to Raving Fans: Using a system to create the right messages for the right people at the right time.” We’re going to talk about how important it is that your sales and marketing support each other. After all, the best marketing plan in the world won’t help you if you can’t seal the deal, and the best sales strategy won’t help you if you don’t have leads in the first place! Check out the details below....
read moreAll Things Marketing – SEO Strategies
As a member of the panel discussion at the All Things Marketing Conference last spring, I talked about the two types of creatures who visit your website; humans and search engines. Here is an excerpt from the...
read moreSeven Link Challege Day Seven – What I Learned
Over the last few weeks, I have written seveval posts ( six to be exact) which were comprised primarily of links to other posts with a common theme. My goal was to introduce my readers to great content, on roundpeg, and other blogs, which they may have missed. The results have been fun to watch. Many of my favorite posts, have gotten new exposure, lots of traffic and some positive comments. While I can’t do it very often, with more than 1,000 posts in this blog, there is certainly a wealth of great content worth sharing a second time. This is a good strategy for any blogger, who has a...
read moreSocial Media Survey: Final Results
Over the past few weeks, we’ve been revealing the results of our social media survey. We had a great response and lots of interesting insight into how small businesses are making use of social media in their businesses. Now, we’ve compiled all of the results into one in-depth white paper. Fill out the form below to download your FREE copy, and we’ll also enroll you in Social Media 101. (You can opt out of the online course at any time.) It takes a few minutes for the PDF to load after you hit the submit button, so please be...
read moreEpisode 30: Social Media and Customer Service
it has been awhile since I recorded a podcast episode of More than a Few Words, but things have started to settle down in the office, I bought a new portable recording device, a new computer, and I have time to start working on weekly podcast again. Today’s topic: Customer Service and Social Media. I don’t think good companies are changing their service levels, but I think they are using new tools to improve their response times. … and companies who are not as good as they should be are discovering that consumers have power! To listen to the podcast click here....
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