2012 Social Media Survey
Over the last few years, we have seen an explosion of social media activity among our small business clients. Were they unique or was this part of a larger trend? We wanted to know, so we looked for exsisting research. However, we were frustrated by the lack of information available on how small businesses were using social media. So we got active and conducted our own studies, compiling and sharing the results in a series of white papers. Past studies have looked at how the size of the company, gender of the owner and the industry in which the company operated played a role in how they...
read moreTalking about Social Media
This week, I will be in Seattle on Tuesday and Columbus, Ohio on Friday talking with business owners and recruiting professionals about social media. While the general themes will be the same, there will be some distinct differences in my presentations. In Seattle, I will be talking with HVAC contractors. For this group, I am going to focus on Facebook as a means of driving traffic to their primary website. Strategies for them include short videos of technicians introducing themselves, and interviews with customers. For the contractors who focus on remodeling, I am going to also encourage...
read moreThat’s A Wrap, Week Ending February 3rd
The Roundpeg crew enjoyed a team building trip to the Super Bowl festivities last Friday. Have you had a chance to check out the fun? Although it’s easy to get distracted this week we continue to publish at least one blog post daily. If you’ve been visiting Super Bowl Village on a daily basis you may have missed out. Now’s your chance to catch up. Saturday - Faces of Roundpeg: New Characters – Jenna and Peter We are a bit more polished, more professional and more grown up thanks to our newest cast members. Sunday – What’s In a Theme? Peter explains (to...
read moreUse FAQs as Blog Post Starters
Stumped for blog content? Think about the questions your customers ask you again and again. These FAQs are a great source of blog content. Typically, companies create a page of FAQs. While this is helpful, you are missing out on the SEO benefit of this content. According to Michael Gray putting one question on a page or post works much better. He says: Unless your questions and answers are very short, ideally you want to create a single page optimized for each question, this gives you the ability to create narrowly focused posts around specific keyword phrases that will rank better and...
read moreSometimes What’s Old is New Again
We write one or two posts a day for our blog. Some of them attract lots of traffic comments and interaction, others come and go, mostly unnoticed. Why? Sometimes a title is particularly catchy, other times it is the topic itself that generates a response. But many times, our content is lost in the overwhelming sea of information. There are too many posts by too many interesting writers, too much noise on social channels or we didn’t work hard enough that day to break through. It is frustrating, because some of my favorite posts are overlooked. That is why I really like Tweet Old...
read moreKnowing When to Walk Away: Dealing with Anger Online
Fact: The Internet is filled with jerks. The anonymity and the faceless nature of the Internet seems to unleash something deep inside people. They’ll spew venom and hate about everything from the most trivial (your favorite TV show, for example) to the most important (politics and religion) to the most personal (you, your business, your profession). They’ll post things that are flagrantly untrue, hurtful or just foul and full of profanity and lies. And just as it’s easy for them to pound out a scathing attack on something you hold dear, it’s incredibly tempting to sit...
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